Shipping Policy

At MONDUO UK LTD, we are pleased to offer free worldwide shipping on all orders.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Time

Estimated delivery times:

  • United Kingdom: 3–7 business days
  • Europe: 5–10 business days
  • International: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and courier services.

Shipping Cost

We offer Free Worldwide Shipping on all orders.
There are no additional shipping charges at checkout.

Tracking Information

All orders include tracking.
Tracking details will be sent to your email once your order has been dispatched.

Customs, Duties & Taxes

For international orders:

  • Import duties, taxes, or customs fees (if applicable) are the responsibility of the customer
  • These charges are not included in the product price

Incorrect Address

Please ensure that your shipping details are accurate at checkout.

MONDUO UK LTD is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact us and we will assist you in tracking your shipment.

Contact

For any shipping-related inquiries, please contact:

📧 support@monduo.online